Quality Assurance

Nothing is more important than the thorough testing and re-testing of your software. A bug-ridden product will be blasted by print and Internet reviewers, and killed by users' negative word-of-mouth comments.  Our lab of trained and experienced testers will follow our systematic test procedures to put your product through its paces. They will produce clear,  comprehensive reports on their results for your developers.

We understand that the best information your developers can get is explicit step-by-step instructions on how to replicate the bugs we find. You will get detailed descriptions of gaps or inconsistencies in the logic or narrative line of your product. You can also expect screen captures to highlight texture-mapping and other visual problems.

To keep the report timely we offer our clients a secured, dynamic, online bug reporting database that their engineers can check and update 24 hours a day.

Good record keeping through the development phase is also key to many industry certifications, such as SAS70 or SOX. Proper Beta test procedures ensure compliance with this important requirement.

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We have a full suite of current production processors, and we will generally outfit the lab, at no additional cost, with whatever other machines you require for an accurate test of your software or hardware. We will even go as far as to run the computers under the specific operating systems that you request. We verify that the minimum hardware requirements, if specified, are sufficient. We understand the importance of matching our lab to a representative cross-section of your user base.

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